SHIPPING

Do you ship internationally?

Yes, we ship internationally.

How long does it take to get my package?

All international orders take approximately 8-30 business days to arrive once they have been shipped. As a friendly reminder, please be sure to check in with your local sorting office and/or customs to ensure they're not holding the package, or that your package is being held in customs.

PAYMENT

What payment methods are acceptable?

We accept Visa, Mastercard cards, Revolut and PayPal payments.

Is paying online safe?

Revolut Payment Gateway ensures the complete confidentiality of your card data from the moment you enter it in the Revolut Payment Gateway payment form. Payment information is transmitted encrypted from your web browser to the bank that issued your card. Our online store never comes into contact with complete information about your payment card. Also, data is inaccessible even to Revolut system employees.

ORDERS & RETURNS

Did my order go through?

Each successful order placement will receive a confirmation email that gets sent to the email address used. If your order went through successfully, you will receive a confirmation email containing the details of your order as well as your confirmation number. This email gets sent to the email address that was used at the time of order placement. As soon as your order ships, you will be receiving another email with the shipping details.

What's your return or exchange policy?

Return the goods or hand them over to us at Kamenarka 15, Zagreb, Slovenia without undue delay, and in any case no later than 14 days from the day you sent us your decision on unilateral termination of the contract. You are considered to have fulfilled your obligation on time if you send or hand over the goods to us before the expiry of the above deadline.
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