Delivery and delivery time
Delivery for the territory of the Europe is performed through delivery services, through:
- GLS General Logistics Systems d.o.o.,
- OVERSEAS TRADE CO LTD d.o.o.
- DPD d.o.o.
The seller undertakes to process the received orders on working days immediately and no later than within 48 hours and to deliver them to the delivery service no later than 72 hours after processing. Orders received on non-working days or at the end of working hours will be processed the next working day or within 48 hours at the latest.
Delivery time depends on the General Terms and Conditions of Delivery Services, and is from 5 to 10 days and in unforeseen situations up to 45 days.
Delivery cost in Europe is 5 EUR.
Delivery cost outside of Europe is 15 EUR.
During the duration of the Black Friday campaign, it is possible to expect an extended delivery time.
During the emergency situation at the time of Covid-19 (coronavirus), an extended delivery time is possible. If you want to arrange an appropriate delivery date, please write it under NOTE so that we can convey your request to the delivery service.
Return of goods
Return the goods or hand them over to us Kamenarka 15, Zagreb, Croatia without undue delay, and in any case no later than 14 days from the day you sent us your decision on unilateral termination of the contract.
You are considered to have fulfilled your obligation on time if you send or hand over the goods to us before the expiry of the above deadline.
You must bear the direct cost of returning the goods yourself.